Mailboxes may be damaged by direct contact with the plow or by the snow cast by the plow. The Public Works Department will repair damaged mailboxes only if damage is the result of direct contact with the plow; damage resulting from contact by only slush or snow will not be repaired, nor will damage resulting from improper installation, placement, or deteriorated condition of its post or support structure.
Accordingly, residents should evaluate the location and condition of their mailboxes. Mailboxes should be securely fastened to a sturdy post which is solidly anchored in the ground; residents should choose a mailbox assembly that will withstand exposure to the substantial weight of a heavy snow cast from a large plow. According to postal guidelines, mailbox door faces should be nine (9) inches from the road edge to avoid physical contact with the plow; the bottom of the mailbox should be between 42" and 48" above the road surface.
If damage is sustained to your mailbox during a plowing event, you may contact the Public Works Department at 610-438-2670. Department personnel will inspect the damage and evaluate the situation according to the above guidelines.